Retail worker advising older customer

Helping people with dementia stay independent

Shopping can be a pleasure or a chore, but it should never be frightening. For people with dementia, even a small shop can feel like an alien world. But many people working in shops would love to help if they just knew what to do. 

The Open University's dementia care experts want to solve that. They’re planning a course in dementia friendly shopping for retail staff. It will help staff recognise individuals with dementia and offer effective, empathetic support. The course will be available on phones and tablets in bite-size chunks, so staff who can’t leave the shop floor during the day can still tap into the knowledge they need.

The course is at draft stage and we urgently need your support to make it happen. No-one should feel trapped and alone in their own homes, unable to enjoy the freedom most of us take for granted. With your help, we’ll create shops and communities that support everyone, reducing stigma and enabling those with dementia to stay independent for longer.

Changing lives through education and more

Our research and education projects bring immeasurable benefits to so many lives, and we rely on the generosity of our donors for all of them. We’re already making a difference worldwide – but we have the potential to do even more. Each of our projects falls into one of four strands; opening up minds, opportunities, thinking and lives. 

Opportunities
Harnessing the full potential of our disabled veterans
Five members of the RAF
146
Lives
Join a movement of millions
Females studying at desk
126
Opportunities
Scholarships that defy expectations
Open University graduate celebrating her achievement with arms in the air
90
Opportunities
Rewriting the future, blink by blink
Open University graduate with a disability receiving his degree
85
Thinking
Sniffing out cancer
Cancer detection dog with white stripe on face looking into camera
96
Minds
Leading a new learning revolution
Looking at the OpenLearn website on a tablet
98
Thinking
A helping paw
Dog in training session
84
Opportunities
Helping offenders prepare for life after prison
Female student with study book
87
Lives
Bringing lessons to life across India
Pupils in classroom in India
89
Thinking
Helping stroke survivors walk tall
Prototype haptic bracelet
94
Minds
Sharing 50 years of education
Professor Wilson tutoring with The Open University
91
Lives
Sharing life-saving skills in developing countries
Smiling mother carrying baby in Africa
92
Opportunities
Using more minds to make discoveries in STEM
Female science researcher with lab equipment at The Open University
93
Lives
Creating an education revolution
Felicia, a teacher who uses the TESSA programme, with her pupils in Ghana
86
Minds
Building a fairer justice system
Model of human brain
88
Thinking
Helping people with dementia stay independent
Retail worker advising older customer
97
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